Privacy Policy
Universal Market respects your privacy and is committed to protecting the personal information you provide when using unmarket.ge. This Privacy Policy explains what information we collect, why we collect it, how it may be used and with whom it may be shared.
Information We Collect
When you place an order or contact us, we may collect information such as your name, phone number, email address, billing address, delivery address, order information and other details necessary to process your purchase or respond to your request.
How We Use Your Information
We use personal information to process and deliver orders, confirm order details, communicate with customers, provide customer support, process payments and refunds, prevent fraud, improve our website and services, and comply with applicable legal obligations.
Payments
Online payments are processed securely through Flitt and the payment methods available through its platform, which may include bank cards, Apple Pay and Google Pay. Universal Market does not store customers’ complete bank card numbers, CVV codes or other full card credentials. Payment information is processed by the relevant payment service provider according to its own security and privacy requirements.
Delivery
Information required for delivery, such as your name, phone number and delivery address, may be shared with courier or delivery partners only when necessary to fulfill your order.
Cookies and Analytics
Our website may use cookies and similar technologies to operate the website, remember preferences, improve functionality and understand how visitors use the site. We may also use analytics services, including Google services, to collect statistical information about website usage.
Third-Party Services
We may use trusted third-party service providers for services such as payment processing, website hosting, analytics, delivery and technical support. These providers may receive only the information necessary to provide their respective services.
Data Retention
We keep personal information only for as long as reasonably necessary for order processing, customer service, accounting, legal obligations, fraud prevention and other legitimate business purposes.
Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse or disclosure. However, no internet-based system can guarantee absolute security.
Your Rights
You may contact us to request information about the personal data we hold about you, request correction of inaccurate information, or request deletion of information where applicable under Georgian law and subject to any legal or accounting obligations that require us to retain certain records.
Changes to This Privacy Policy
We may update this Privacy Policy when necessary. Any updated version will be published on this page.
Company Information
Legal name: Universal Market
Address: 25 Gobronidze Street, Tbilisi, Georgia
Phone: +995 511 204 829
Email: info@unmarket.ge
Contact
If you have questions about this Privacy Policy or how your personal information is handled, please contact us at info@unmarket.ge or +995 511 204 829.